Privacy Policy

Last updated: October 4, 2026

GlossBeau ("GlossBeau," "we," "us," or "our") is operated by Beauty Innovation LLC. This Privacy Policy explains what personal information we collect when you visit glossbeau.com, create an account, sign up for our emails, or place an order (together, the "Services"), and how we use and share it.

Information we collect

Depending on how you use the Services, we may collect:

Contact details: your name, email address, phone number, and billing and shipping addresses.
Order and payment information: the products you buy, payment method, and payment confirmation. Card numbers are processed by our payment provider; we don't store full card numbers.
Account information: your login details and preferences.
Professional information: if you apply for pro pricing, your license type, license number, state, and the business or salon you work for.
Communications: messages you send us, such as customer service emails.
Device and usage information: your IP address, browser, device type, pages you visit, and how you use the site, collected through cookies and similar technologies.

How we collect it

Directly from you: when you place an order, create an account, apply for pro pricing, subscribe to emails, or contact us.
Automatically: through cookies and similar technologies when you browse the site.
From service providers: such as our e-commerce platform, payment processors, and shipping carriers.

How we use your information

To process, ship, and deliver your orders, and to handle returns.
To verify professional licenses for pro pricing.
To run your account and provide customer service.
To send order updates and, if you sign up, marketing emails about new arrivals, offers, and tips. You can unsubscribe at any time with the link in any email.
To understand how the site is used and improve it.
To prevent fraud and keep the Services secure.
To comply with the law.

How we share your information

We do not sell your personal information for money. We share it only:

With service providers who help us run the store, such as Shopify (our e-commerce platform), payment processors, shipping carriers, email providers, and analytics providers. They may use it only to provide their services to us.
With advertising partners, to show you relevant ads on other websites and apps. Depending on where you live, this may count as "sharing" or "selling" under privacy laws. You can opt out at any time (see "Your rights and choices").
When required by law, or to protect our rights, our customers, or others.
As part of a business transfer, such as a merger or sale of the business.

Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information about your use of the Services to provide and improve them. To learn more, see the Shopify Consumer Privacy Policy. You can also exercise certain rights through the Shopify Privacy Portal.

Cookies

We use cookies to keep your cart working, remember your preferences, and measure how the site is used. You can block or delete cookies in your browser settings, but some parts of the site, like the cart, may not work without them.

Your rights and choices

Depending on where you live, you may have the right to:

Know and access the personal information we hold about you.
Correct inaccurate information.
Delete your information.
Receive a copy of your information.
Opt out of the sale or sharing of your information for targeted advertising.

To make a request, email service@glossbeau.com with the subject "Privacy request." We may need to verify your identity first. We will not treat you differently for using these rights. If we deny your request, you may be able to appeal by replying to our decision.

Children

The Services are not intended for children under 16, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we'll delete it.

Security and retention

We use reasonable safeguards to protect your information, but no system is 100% secure. We keep your information only as long as we need it to provide the Services, meet legal and tax requirements, and resolve disputes.

Changes to this policy

We may update this policy from time to time. We'll post the new version on this page and change the "Last updated" date.

Contact us

GlossBeau, operated by Beauty Innovation LLC
3901 Williams Blvd, Suite 22, Kenner, LA 70065, United States
service@glossbeau.com