Shipping Policy
Last updated: October 4, 2026
Where we ship
We currently ship to addresses within the United States, including APO/FPO addresses. We do not ship internationally at this time.
Processing time
Orders are packed and shipped within 1–3 business days. We do not ship on weekends or U.S. holidays. During sales or busy seasons, processing can take a little longer; if your order will be delayed, we'll email you.
Shipping options and delivery times
| Method | Cost | Estimated delivery after shipping |
|---|---|---|
| Standard | $8, free on orders over $90 | 5–7 business days |
| Expedited | $15 | 2–3 business days |
Delivery times are estimates from the shipping carrier and are not guaranteed.
Shipping costs
- Free standard shipping on U.S. orders over $90 (after discounts, before taxes).
- On orders under $90, standard shipping is a flat $8.
- Expedited shipping is a flat $15 on any order.
Tracking your order
When your order ships, you'll receive an email with a tracking number. If you haven't received it within 3 business days of placing your order, contact us at service@glossbeau.com.
Items that ship separately or have limits
Some products, such as aerosols, nail polish removers, and certain chemical treatments, are regulated as hazardous materials and can only ship by ground. If your order includes one of these items, expedited shipping may not be available for it.
Lost, late, or damaged packages
- If tracking shows your package was delivered but you can't find it, check with neighbors and your building's mailroom, then contact us within 7 days of the delivery date. We'll open a claim with the carrier and help you resolve it.
- If your package arrives damaged, take photos of the box and the products and email them to service@glossbeau.com within 7 days of delivery.
Wrong address
Please double-check your shipping address at checkout. If you notice a mistake, email us right away. We can update the address only if the order hasn't shipped yet. We are not responsible for orders delivered to an incorrect address entered at checkout.
Questions
Email service@glossbeau.com.